Teams Voice
Make calls and collaborate all within Microsoft Teams, the app you already use and trust
Full phone system functionality, built into Microsoft Teams
Microsoft Teams is already a staple of collaboration in many organisations—now it’s set to become the go-to business phone system too. With Teams Voice, you can unlock full telephony capabilities within the platform your team already uses every day.
Say goodbye to juggling multiple apps and platforms. It’s an efficient, future-ready way to stay connected—with the security, flexibility and functionality your business needs.
Bring your phone system into the modern workplace
Here’s why more businesses are making the move to Teams Voice:
All-in-one communication
Chat, meet, and call—all from one platform. Teams Voice simplifies internal and external communication in a single, integrated workspace.
Reliable, scalable, familiar
Already using Microsoft Teams? We’ll help you turn your existing setup into a full-featured phone system without disrupting your operations. Your team continues using the same intuitive interface they already know.
Designed for the modern workplace
From remote teams to multi-site operations, Teams Voice keeps everyone connected with the flexibility to work—and call—from anywhere, on any device. Easily manage communications with features like call queues, auto attendants, and call forwarding.
Secure and compliant by design
Teams Voice protects your communications with advanced security, data encryption, and compliance with standards like GDPR. Features like call rerouting help ensure continuity—even during outages.
Ready to get started?
Find out how we can help your business today.
How Teams Voice works
We use Operator Connect to bring Teams Voice to life—offering a powerful calling solution without the complexity.
Operator Connect enables you to make and receive external calls directly within Microsoft Teams using a trusted telecom provider—without needing to manage complex infrastructure or hardware. Flexible and quick to deploy, Operator Connect is the ideal choice for modern businesses.
We’ll take care of the setup, number porting, and integration—so your team can focus on what they do best, using the platform they already know. And with support for mobile apps, headsets, and traditional desk phones, your users can work and call in the way that suits them best.
Key features of Teams Voice
Unlock powerful telephony features inside the Microsoft Teams environment:
Flexible number presentation
Display department names (e.g. ‘Accounts’) or user info for a professional caller ID experience
Call recording & transcription
With the option for automatic or dynamic recording and transcription, making it easier to follow up and keep records
Contact integration
Access and manage contacts seamlessly from within Teams
Smart call transfer
Transfer calls quickly and easily—internally or externally
Built-in failover & call rerouting
Automatically reroute calls to mobile devices or alternative numbers if your internet or power goes down.
Analytics & insights
Gain visibility into call performance and user activity.
Personalisation
Set up tailored user experiences and call flows to suit different roles.
Reporting options
Add detailed reporting features to track call metrics and usage across your teams.
Robust security
Teams Voice uses Microsoft’s secure cloud to keep your communications protected, encrypted, and compliant
Why choose us for Teams Voice
We can help you get the most out of Teams Voice.
Our experts will work with you to tailor your Teams Phone setup, integrate it with your existing systems, and ensure a smooth rollout. From Microsoft licensing to managed IT support, we offer a complete service to keep your communications running reliably.
Whether you’re migrating from an outdated phone system or scaling up a hybrid workforce, we’re here to support you every step of the way.
Ready to get started?
Find out how we can help your business today.
What our customers
have to say about us
Nothing speaks louder than the voice of our customers. We are proud to share some of the testimonials and case studies from our clients who have benefited from our solutions and services.
Read about their challenges, our solutions, and outcomes in our customer success section.
Find out how we have helped them achieve their goals, improve their performance, and overcome their difficulties. These are real examples of how Techsol can make a difference for your business.
Industries we serve
One of the reasons why Techsol is a trusted partner for many businesses is that we have extensive experience and expertise in various industries. We understand the specific challenges and opportunities that each industry faces, and we tailor our solutions accordingly.
Whether you are in finance, retail, manufacturing, or other sectors, we can help you leverage the power of technology to achieve your goals.
Industry insights
Check out our blogs for new ideas and perspectives that can help you grow your business and beat the competition. Our complete library is available in our industry insights section.
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