Sage CRM support

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Sage CRM
support

Our accredited Sage experts have a wealth of experience providing friendly and professional support services for businesses in a variety of industries. We know the importance of having a CRM system that runs as seamlessly as possible, which is why our support services are uncapped, so you and your teams can log a support ticket as many times as is needed.

From human error to technical faults or if you just want to ask if there is an easier way to do something, our experienced and accredited Sage technicians are on hand to help.

How our Sage support services can help

Easy to access

Our support team can be contacted by phone or email whenever you or your team need to log a support ticket.

Remote access

We can securely access your CRM system remotely so our support experts can troubleshoot issues and resolve faults .

Updates and upgrades

Stay in the know of relevant system updates and upgrades with help from our support experts.

Professional advice

Benefit from professional advice, offering practical information to help you get better use out of your solution.

Hints & tips

Our Sage support technicians are always around to offer hints and tips, and point you in the direction of useful resources.

Account management

With a dedicated account manager, benefit from a personalised approach to system resolutions.

Ready to get started?

Find out how we can help your business today.

Understanding your business challenges

Every business has its own unique set of challenges, which is why our support tickets are prioritised on severity in the context of the business in question. As a Sage Strategic Partner, you can trust in our level of knowledge and expertise to resolve your technical issues quickly and effectively.

Our support team always aims to fix your issue while you’re on the phone, or you can log a support ticket via email if you would like us to contact you. If any faults within your Sage CRM solution can’t be fixed remotely, we’ll conduct and on-site visit at no extra charge to ensure the problem is resolved.

What our customers
have to say about us

Nothing speaks louder than the voice of our customers. We are proud to share some of the testimonials and case studies from our clients who have benefited from our solutions and services.

Read about their challenges, our solutions, and outcomes in our customer success section.

Find out how we have helped them achieve their goals, improve their performance, and overcome their difficulties. These are real examples of how Techsol can make a difference for your business.

“Nick and his team were awesome, everything went so smoothly, and our staff didn’t even notice the changeover. We would highly recommend Nick and all at Techsol.”

Ellis John
Modex Spaces

"Techsol's response times are swift and handled professionally, and our systems operate smoothly, leaving us as a small charity, to get on with doing the day job. I would have no hesitation in recommending these professional services to other charities.”

Ross Evans
Kidney Wales

“Techsol have supported us during the launch of Space2B at The Maltings and suggested a number of outstanding technical solutions for us to implement.”

Gareth Oram
Space 2B

“Techsol have transformed our IT operations so we can work more efficiently and securely than ever before.”

Joanne Hale
KPMF

“Techsol has enabled Lawray to be better, more agile and more dynamic at everything we do.”

John Evans
Lawray Architects

"Techsol are immediately contactable by phone/ticket and if necessary, can arrange a site visit at very short notice – this is exactly the support our business requires.”

Bernice Clarke
Event Mobile Catering

“The Maltings DSS always strive to identify areas for improvement internally, especially where disaster recovery is concerned. The BCDR solution created by Techsol has provided The Maltings DSS with substantial peace of mind.”

Chris James
MDSS Ltd

“The Techsol team have brought knowledge and expertise to the table, which alongside our Systems Manager Jonny Hailstone, has allowed us to build secure data networks across the multi-site business allowing security, structure and potential for growth.”

Lauren Miller
IsoClad

“Techsol were there when we needed them – they were calm and in control and their expertise got us back up and running with minimum disruption.”

Nathan Andrew
SJ Andrew & Sons

“Simply put, Techsol managed a significant network issue from start to finish with a prompt and technically focused service, thereby preventing it from affecting the business – left unchecked, this would have been a very different outcome.”

Neil Farrow
South West Geotechnical

“From excellent practical advice on suitable Voice Services and equipment – through to installation and the continued provision of Voice Services throughout changes to the company structure and the pandemic, nothing has been too much trouble.”

Emma John
Geraint John Planning

“From our initial consultation, Techsol have guided us through the process with on-site training prior to implementation, and consultation on the go-live date. The easy-to-use system has reduced the time to train our warehouse operatives.”

James Warren
Fiorentini UK

“We received excellent communication throughout the project, with detailed training, knowledge and shared experience, allowing our team to transition smoothly onto our new solution.”

Chris James
MDSS Ltd

“Techsol have transformed our IT operations so we can work more efficiently and securely than ever before.”

Joanna Hale
KPMF

Sage CRM support costs

At Techsol , our support contracts run for 12 months and are uncapped in the number of tickets that can be logged. Costs are based on how many users your business has for the system, and whether you’ve chosen any additions, like extra sales or marketing functionality.

We believe we keep our costs competitive. Extra value is added to every support package through the extensive knowledge of our Sage experts, and quality of customer service we provide. Nothing is ever too much hassle for our team, and it’s our job to make sure your Sage CRM software is running as efficiently as possible for your business.

Ready to get started?

Find out how we can help your business today.

How easy is it to switch?

If you think that you should be getting more out of your Sage solution and would like to review your support options or just find out what another other Sage Business Partner could offer you, we would be more than happy to help. Whether it’s a price comparison or advice to find out if you are using your Sage solution to its full potential, we would be more than happy to answer any questions you may have.

Do you know how easy it is to switch Support Partners?

It’s free of charge to switch business partners; the only change is who your Sage annual licence is managed by and who provides your support.

Why switch Sage Business Partners?

Techsol has been a Sage Business Partner for over 20 years, all of our support team are fully Sage accredited so we can provide you with the best quality Sage support.

What do you need to do to switch?

All you need to do to switch is drop an email to Sage to let them know you want to switch to Techsol, we’ll do the rest of the work for you.

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Ready to
get started?

If you are looking for a reliable and experienced partner to help you transform your business with digital solutions, you have come to the right place.

Whether you want to improve your customer experience, streamline your operations, or enhance your productivity, we can help you achieve your digital transformation goals.

Fill out the contact form and we will get back to you as soon as possible.

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Sage CRM support

Sage CRM
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