A2B Taxis Cornwall is a family-owned business that has been providing transport services across Cornwall since 1998. With their main office in Truro and offices in other locations across the county, they operate a large and varied fleet, ranging from saloons and minibuses to disabled access vehicles, executive cars, and luxury coaches.
With vehicles and drivers operating daily across Cornwall, reliable IT systems play a crucial role in keeping the business running smoothly and customers moving.
The challenge
As A2B Taxis Cornwall continued to grow and operate across multiple locations, they recognised the need for an IT support provider that could better match the pace of their business. While they had existing IT support in place, they came to Techsol looking for the level of ongoing support required for a business where IT systems are key to day-to-day operations.
With bookings, communications and internal systems relying on IT availability, fast and effective responses are essential to ensure operations are not impacted. A2B Taxis Cornwall needed an IT partner that could act quickly when issues arose, communicate clearly, and proactively support their systems to help maintain continuity across the business.
What A2B Taxis Cornwall said...
“It has provided peace of mind knowing that all our systems are protected, as well as supported, managed and maintained by a professional team of support analysts.”
Our solution – Microsoft 365
Since working with Techsol, A2B Taxis Cornwall has seen noticeable improvements in the speed, reliability, and consistency of their IT support. Helpdesk requests are handled efficiently, ensuring issues are resolved quickly and operations remain uninterrupted.
Security has also been strengthened. Following the implementation of Sophos Email Protection, over 20% of inbound emails are now identified as bulk or spam, reducing risk and improving productivity.
With their IT systems securely managed and proactively supported, A2B Taxis Cornwall now benefits from greater peace of mind, allowing them to focus on delivering reliable transport services across Cornwall with confidence.
The result
Since working with Techsol, A2B Taxis Cornwall has seen noticeable improvements in the speed, reliability, and consistency of their IT support. Helpdesk requests are handled efficiently, ensuring issues are resolved quickly and operations remain uninterrupted.
Security has also been strengthened. Following the implementation of Sophos Email Protection, over 20% of inbound emails are now identified as bulk or spam, reducing risk and improving productivity.
With their IT systems securely managed and proactively supported, A2B Taxis Cornwall now benefits from greater peace of mind, allowing them to focus on delivering reliable transport services across Cornwall with confidence.
