Dynamics 365

From finance to customer experience, connect and manage it all with Dynamics 365.

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What is Microsoft
Dynamics 365?

Microsoft Dynamics 365 is a flexible cloud platform that brings CRM and ERP capabilities into one connected system. Designed for growing businesses, it helps organisations connect and streamline processes, gain real-time insights, and strengthen customer relationships.

Dynamics 365 is modular, so you can start with the applications you need today and add more as your business evolves. Whether you want to focus on finance, supply chain, sales, marketing, or customer service, each module works together seamlessly.

Dynamics 365 also integrates natively with the wider Microsoft ecosystem, including Microsoft 365, Teams, Outlook, Power BI, and the Power Platform. This means your teams can keep using the tools they know, enhanced with powerful new capabilities for collaboration, automation, and data-driven decision-making.

Transform your business with
Dynamics 365

Unify your
business

Bring every part of your business together on one platform to break down silos, enhance collaboration, and streamline workflows.

Customise to
your needs

Customise Dynamics to fit exactly how you work, whatever your size or industry. And because it’s cloud‑based, it grows and adapts as you do.

Turn data into decisions

Get clear, actionable insights that help you spot opportunities, solve problems early, and make confident, data‑driven decisions that move you forward.

Build lasting customer relationships

Deliver personalised experiences, exceptional service, and drive repeat business that fuels your growth.

Dynamics 365 Business Central

Dynamics 365 Business Central is the ERP solution within the Dynamics suite, designed to unify your core business processes. Spanning finance, sales, service, and operations, it helps you improve performance, increase visibility, and adapt quickly as your business evolves.

Dynamics 365 BC empowers you to:

Transform business operations with streamlined processes
Improve financial performance through real-time insights
Boost sales and service with integrated tools
Optimise supply chain management for greater efficiency

Dynamics 365 Customer Engagement

Dynamics 365 Customer Engagement is the CRM side of the Dynamics suite, a collection of applications for sales, marketing, customer service, field service, and project operations. Together, these apps help you attract new business, build stronger relationships, and deliver consistent and personalised customer experiences.

With Dynamics 365 CE, you can:

Empower sales teams to close deals more effectively
Create data-driven marketing campaigns that build loyalty
Deliver high-quality service with customer insights and journeys
Optimise field operations with smarter scheduling and tracking
Drive project success with improved planning and control

Ready to get started?

Find out how we can help your business today.

See Dynamics 365 in action

See how Dynamics 365 can help you make smarter decisions, improve efficiency, and drive growth—all in one powerful platform.

Why choose
Dynamics 365?

Microsoft Dynamics 365 transforms how your organisation operates. By unifying your data, processes, and teams, Dynamics 365 breaks down silos and drives smarter, faster decisions.

Trusted by millions of users worldwide, Dynamics 365 is built to handle complex operations, streamline workflows, and keep your teams connected. No wonder it’s a recognised leader in the Gartner Magic Quadrant for Cloud ERP!

With Dynamics 365, organisations can experience up to a 50% boost in operational efficiency, cut IT costs by as much as 40%, and increase employee productivity by 60%.

With Dynamics, you can:

Centralise operations for better visibility and real-time insights
Boost efficiency with automation
Tailor your solution with industry-specific modules
Work anywhere with secure, cloud-based access
Protect your data with built in security and compliance tools
Connect seamlessly with a range of apps for streamlined workflows

Dynamics 365 puts everything you need to drive growth and efficiency at your fingertips.

How we can help

We’re here to help you get the most out of Microsoft Dynamics 365.

We don’t believe in one-size-fits-all solutions. Our team works closely with you to implement and tailor Dynamics 365 to fit your business’s unique needs and goals.

Our team work with you to ensure a smooth setup, integration with your existing tools, and configuration to meet industry-specific needs.

We also provide ongoing support and training, so your team feels confident using Dynamics 365 to its full potential. From day one to long-term success, we’ll be with you every step of the way.

What our customers
have to say about us

Nothing speaks louder than the voice of our customers. We are proud to share some of the testimonials and case studies from our clients who have benefited from our solutions and services.

Read about their challenges, our solutions, and outcomes in our customer success section.

Find out how we have helped them achieve their goals, improve their performance, and overcome their difficulties. These are real examples of how Techsol can make a difference for your business.

“Nick and his team were awesome, everything went so smoothly, and our staff didn’t even notice the changeover. We would highly recommend Nick and all at Techsol.”

Ellis John
Modex Spaces

"Techsol's response times are swift and handled professionally, and our systems operate smoothly, leaving us as a small charity, to get on with doing the day job. I would have no hesitation in recommending these professional services to other charities.”

Ross Evans
Kidney Wales

“Techsol have supported us during the launch of Space2B at The Maltings and suggested a number of outstanding technical solutions for us to implement.”

Gareth Oram
Space 2B

“Techsol have transformed our IT operations so we can work more efficiently and securely than ever before.”

Joanne Hale
KPMF

“Techsol has enabled Lawray to be better, more agile and more dynamic at everything we do.”

John Evans
Lawray Architects

"Techsol are immediately contactable by phone/ticket and if necessary, can arrange a site visit at very short notice – this is exactly the support our business requires.”

Bernice Clarke
Event Mobile Catering

“The Maltings DSS always strive to identify areas for improvement internally, especially where disaster recovery is concerned. The BCDR solution created by Techsol has provided The Maltings DSS with substantial peace of mind.”

Chris James
MDSS Ltd

“The Techsol team have brought knowledge and expertise to the table, which alongside our Systems Manager Jonny Hailstone, has allowed us to build secure data networks across the multi-site business allowing security, structure and potential for growth.”

Lauren Miller
IsoClad

“Techsol were there when we needed them – they were calm and in control and their expertise got us back up and running with minimum disruption.”

Nathan Andrew
SJ Andrew & Sons

“Simply put, Techsol managed a significant network issue from start to finish with a prompt and technically focused service, thereby preventing it from affecting the business – left unchecked, this would have been a very different outcome.”

Neil Farrow
South West Geotechnical

“From excellent practical advice on suitable Voice Services and equipment – through to installation and the continued provision of Voice Services throughout changes to the company structure and the pandemic, nothing has been too much trouble.”

Emma John
Geraint John Planning

“From our initial consultation, Techsol have guided us through the process with on-site training prior to implementation, and consultation on the go-live date. The easy-to-use system has reduced the time to train our warehouse operatives.”

James Warren
Fiorentini UK

“We received excellent communication throughout the project, with detailed training, knowledge and shared experience, allowing our team to transition smoothly onto our new solution.”

Chris James
MDSS Ltd

“Techsol have transformed our IT operations so we can work more efficiently and securely than ever before.”

Joanna Hale
KPMF

Industries we serve

One of the reasons why Techsol is a trusted partner for many businesses is that we have extensive experience and expertise in various industries. We understand the specific challenges and opportunities that each industry faces, and we tailor our solutions accordingly.

Whether you are in finance, retail, manufacturing, or other sectors, we can help you leverage the power of technology to achieve your goals.

Charity/Not For Profit

Run more efficiently to free up time to spend supporting your charity/not for profit

Retail

Benefit from modern and scalable solutions designed to improve customer experience

Distribution

Satisfy customer needs by improving productivity, communication, and cash-flow

Warehousing

Improve your warehouse efficiency with an intuitive software solutions

Construction

Control costs and improve cashflow with solutions tailored to your needs

Manufacturing

Consistently meet customer needs with end-to-end control solution

Microsoft Dynamics 365
common questions

What is Microsoft Dynamics 365?

Dynamics is a suite of intelligent business applications that bring your data, teams, and operations together. From finance to sales, it helps you make faster informed decisions, streamline workflows, and grow your business.

Who is Microsoft Dynamics 365 for?

It’s perfect for businesses of all sizes and industries—whether you’re a small business looking for growth or an enterprise needing scalability and global reach.

Can Dynamics 365 integrate with other tools?

Dynamics connects seamlessly with the Microsoft ecosystem, including the Power Platform, Teams, and Outlook, as well as a wide range of third-party apps.

Is Dynamics 365 cloud-based?

Dynamics is cloud-based – hosted on Microsoft’s Azure cloud platform. This gives you secure access to your data anytime, anywhere, while reducing the need for on-premise IT infrastructure.

What industries benefit from Dynamics 365?

The flexibility and comprehensive nature of Dynamics make it a strong choice across many sectors. We tend to work with businesses spanning manufacturing, retail, healthcare, finance, not-for-profit, and professional services to implement Dynamics.

What makes Dynamics 365 different from other ERP solutions?

Dynamics goes beyond traditional ERP capabilities – combining ERP, CRM, and advanced analytics into one flexible platform, offering unmatched scalability and integration.

Industry insights

Check out our blogs for new ideas and perspectives that can help you grow your business and beat the competition. Our complete library is available in our industry insights section.

Techsol acquires Cloud 2020 to expand into Microsoft Dynamics

Techsol has acquired Cloud 2020, a Gloucestershire-based specialist in Microsoft Dynamics and Power Platform, in

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Ready to
get started?

If you are looking for a reliable and experienced partner to help you transform your business with digital solutions, you have come to the right place.

Whether you want to improve your customer experience, streamline your operations, or enhance your productivity, we can help you achieve your digital transformation goals.

Fill out the contact form and we will get back to you as soon as possible.

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