Hosted phone system

Flexible, reliable, and feature-rich business telephony

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Smarter business communication, without
the complexity

A hosted phone system is a fully cloud-based VoIP (Voice over Internet Protocol) solution that replaces traditional phone lines with a modern, internet-powered platform. Delivered over a highly reliable network, it gives your business the flexibility, scalability, and control needed to communicate effectively—wherever your teams are.

Hosted in the cloud and managed through an intuitive online interface, it’s packed with powerful features to support remote work, streamline call handling, and grow with your business. It’s a cost-effective, future-ready solution without the hassle of outdated phone lines or complex infrastructure.

Why choose a hosted
phone system?

More and more businesses are switching to hosted phone systems to take advantage of greater flexibility, improved reliability, and advanced features that support modern, hybrid ways of working—while reducing costs and complexity. Here’s why it could be the right move for your business too:

Reliable, enterprise-grade network

Hosted on a dedicated and reliable network, experience 99.99% uptime and crystal-clear call quality.

Work anywhere, stay connected

Perfect for hybrid and remote teams—make and receive calls from any device, anywhere, with full feature access.

Feature-rich and cost-effective

With features like call routing, recording, and real-time analytics, you gain a flexible, powerful solution at a predictable monthly cost.

Tailored to fit your business

Customisable to your business needs, call flows, and user preferences. Add or remove users as your business evolves.

Ready to get started?

Find out how we can help your business today.

Flexible communication
for modern teams

Hosted phone systems are built with a modern workforce in mind. Whether your teams are based in the office, working remotely, or spread across multiple locations, they stay fully connected and in sync.

With support for hybrid working and mobile access, it’s easy to maintain collaboration and communication regardless of where people are. This flexibility empowers employees to work in ways that suit them, while helping your business boost productivity, morale, and long-term retention.

Powerful features that drive efficiency

Packed with tools that help your teams stay responsive and professional, hosted phone systems offer intelligent call routing, call recording, and more to help manage high volumes, ensure compliance, and deliver a great customer experience.

Built-in analytics provide valuable insight into performance, while an easy-to-use online portal gives you full control to make changes, add users, or adjust settings in real time. And with a consistent experience across desk phones, mobiles, and laptops, your people can stay connected and productive wherever they work.

Greater control and business resilience

Gain complete visibility and control over your communication. With real-time analytics like call volumes and wait times, along with performance metrics for individual agents or teams, you can plan resources with confidence, make proactive decisions, and adapt to changing business needs.

And when things don’t go to plan — whether due to internet issues or external disruptions — the system’s robust infrastructure and intelligent call routing help ensure continuity. Your business stays connected and operational, minimising downtime and keeping your customers’ experience uninterrupted.

How Techsol can help

At Techsol, we don’t just provide the tech—we help you make the most of it. From initial consultation to full setup and ongoing support, we’ll tailor your hosted phone system to meet your unique needs.

You’ll benefit from our expertise, training, and proactive service so your business communication is always one step ahead. With Techsol, you gain a trusted partner that understands your goals and is committed to your success.

What our customers
have to say about us

Nothing speaks louder than the voice of our customers. We are proud to share some of the testimonials and case studies from our clients who have benefited from our solutions and services.

Read about their challenges, our solutions, and outcomes in our customer success section.

Find out how we have helped them achieve their goals, improve their performance, and overcome their difficulties. These are real examples of how Techsol can make a difference for your business.

“Nick and his team were awesome, everything went so smoothly, and our staff didn’t even notice the changeover. We would highly recommend Nick and all at Techsol.”

Ellis John
Modex Spaces

"Techsol's response times are swift and handled professionally, and our systems operate smoothly, leaving us as a small charity, to get on with doing the day job. I would have no hesitation in recommending these professional services to other charities.”

Ross Evans
Kidney Wales

“Techsol have supported us during the launch of Space2B at The Maltings and suggested a number of outstanding technical solutions for us to implement.”

Gareth Oram
Space 2B

“Techsol have transformed our IT operations so we can work more efficiently and securely than ever before.”

Joanne Hale
KPMF

“Techsol has enabled Lawray to be better, more agile and more dynamic at everything we do.”

John Evans
Lawray Architects

"Techsol are immediately contactable by phone/ticket and if necessary, can arrange a site visit at very short notice – this is exactly the support our business requires.”

Bernice Clarke
Event Mobile Catering

“The Maltings DSS always strive to identify areas for improvement internally, especially where disaster recovery is concerned. The BCDR solution created by Techsol has provided The Maltings DSS with substantial peace of mind.”

Chris James
MDSS Ltd

“The Techsol team have brought knowledge and expertise to the table, which alongside our Systems Manager Jonny Hailstone, has allowed us to build secure data networks across the multi-site business allowing security, structure and potential for growth.”

Lauren Miller
IsoClad

“Techsol were there when we needed them – they were calm and in control and their expertise got us back up and running with minimum disruption.”

Nathan Andrew
SJ Andrew & Sons

“Simply put, Techsol managed a significant network issue from start to finish with a prompt and technically focused service, thereby preventing it from affecting the business – left unchecked, this would have been a very different outcome.”

Neil Farrow
South West Geotechnical

“From excellent practical advice on suitable Voice Services and equipment – through to installation and the continued provision of Voice Services throughout changes to the company structure and the pandemic, nothing has been too much trouble.”

Emma John
Geraint John Planning

“From our initial consultation, Techsol have guided us through the process with on-site training prior to implementation, and consultation on the go-live date. The easy-to-use system has reduced the time to train our warehouse operatives.”

James Warren
Fiorentini UK

“We received excellent communication throughout the project, with detailed training, knowledge and shared experience, allowing our team to transition smoothly onto our new solution.”

Chris James
MDSS Ltd

“Techsol have transformed our IT operations so we can work more efficiently and securely than ever before.”

Joanna Hale
KPMF

Industries we serve

One of the reasons why Techsol is a trusted partner for many businesses is that we have extensive experience and expertise in various industries. We understand the specific challenges and opportunities that each industry faces, and we tailor our solutions accordingly.

Whether you are in finance, retail, manufacturing, or other sectors, we can help you leverage the power of technology to achieve your goals.

Charity/Not For Profit

Run more efficiently to free up time to spend supporting your charity/not for profit

Retail

Benefit from modern and scalable solutions designed to improve customer experience

Distribution

Satisfy customer needs by improving productivity, communication, and cash-flow

Warehousing

Improve your warehouse efficiency with an intuitive software solutions

Construction

Control costs and improve cashflow with solutions tailored to your needs

Manufacturing

Consistently meet customer needs with end-to-end control solution

Industry insights

Check out our blogs for new ideas and perspectives that can help you grow your business and beat the competition. Our complete library is available in our industry insights section.

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Ready to
get started?

If you are looking for a reliable and experienced partner to help you transform your business with digital solutions, you have come to the right place.

Whether you want to improve your customer experience, streamline your operations, or enhance your productivity, we can help you achieve your digital transformation goals.

Fill out the contact form and we will get back to you as soon as possible.

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Hosted phone system

Smarter business communication, without
the complexity