For over four decades, MDSS has been a pillar of reliability and excellence in the Document Management Industry. Founded with a vision to provide bespoke business services, they have grown to become experts in Records Management and a leading choice for Document Storage, Scanning, Confidential Waste Destruction, and IT Data Destruction.
The challenge
MDSS needed a solution that could help them optimise their business operations, especially their stock management, which is crucial for their customer service and profitability.
They also wanted a solution that could integrate seamlessly with their existing business systems, such as their online portal. They were looking for a partner who could understand their specific needs and goals, and provide a professional, reliable, and customer-focused service.
What MDSS said...
“MDSS now has more control to manage stock, Sales and Purchase ledgers and the implementation has synchronised perfectly with existing systems allowing us more options in the future as we grow and expand. We received excellent communication throughout the project, with detailed training, knowledge and shared experience, allowing our team to transition smoothly onto this new solution.”
Our solution – Sage 200 Professional
After conducting a thorough analysis of the customer’s current system, processes, and pain points, Techsol recommended Sage 200 Professional as the best fit for their requirements.
Sage 200 Professional is a powerful and flexible solution that offers advanced stock control capabilities, as well as integration with other business systems.
Techsol presented a detailed proposal that demonstrated how the solution would address their challenges and provide them with the benefits they were looking for.
MDSS chose Techsol as their partner because of our reputation, professionalism, and customer focus.
Techsol also provides IT services for MDSS, which means they have one single technology partner for all their business systems, making it easier for them to manage relationships and have a single point of contact for any issues.
The result
With a clear project plan and regular communication, Techsol delivered the implementation and training of Sage 200 Professional for MDSS on time and
within budget.
MDSS was impressed by the quality of the solution and the service they received from Techsol. They reported that the solution has improved their business efficiency, visibility, and control over their stock management, as well as their integration with their other business systems.
They also praised the training and support they received from Techsol, which enabled them to transition smoothly to the new solution and use it effectively.
Explore Techsol’s innovative solutions, book your demo today to see how we can enhance your business operations