Based in Rogerstone, Newport in South Wales, Vertix Systems manufactures metal roof and wall cladding systems, supporting projects across residential, commercial, education and healthcare environments. As the business continued to grow, they needed the right systems and support in place to keep operations running smoothly and enable future expansion.
The challenge
As Vertix Systems continued to grow, they recognised the need for a more capable ERP solution to improve their manufacturing processes and support increasing operational demands.
They were looking for a technology partner that could not only deliver a solution with greater visibility and control but also support their long-term growth ambitions. Implementing a scalable ERP platform was a key step in building the right foundations for future growth.
What Vertix Systems said...
“Every time we need support, we experience great communication and fast service, and the IT support team are brilliant to work with.”
Our solution
We worked closely with Vertix Systems to understand their business processes, workflows and future growth plans before implementing Sage 200 Professional with Bit Manufacturing. This provided a unified system to optimise production, improve operational efficiency and support scalable manufacturing as the business grows. A cloud-hosted platform provided secure and flexible access to systems throughout the transition and beyond.
As the business continued to grow, the new ERP solution provided a strong foundation to support expansion, and ultimately led to the decision to move into a larger factory, having outgrown their existing premises.
The result
With Sage 200 Professional, Bit Manufacturing, cloud hosting, IT support and communications solutions all working together, Vertix Systems now benefits from a connected technology environment that supports day-to-day operations and future growth. Combined with Techsol’s ongoing IT support and expertise, the business has the systems, connectivity and support needed to confidently manage increasing operational demands while remaining focused on growth.
As the business grew, this led to the decision to move into a larger factory. With the right systems, support and communication tools already in place, Vertix Systems was able to transition into its new premises with minimal disruption. Techsol played a key role in supporting the move, providing a modern IT environment and implementing Microsoft Teams Phone to ensure the business remained connected throughout the transition and beyond.
With reliable connectivity across the factory, secure access to systems, and ongoing IT support in place, the team can focus on day-to-day operations with confidence.
Above and beyond
Beyond the initial ERP implementation, our relationship with Vertix Systems evolved into a long-term partnership, supporting their day-to-day operations as well as key moments of change.
As the business expanded, we worked closely with their team in a hands-on, collaborative way to ensure their technology kept pace with their evolving needs. This included supporting milestones such as their factory move, while keeping systems, connectivity and security aligned and working seamlessly together.
By acting as a single IT partner across their ERP, infrastructure, connectivity and security, Vertix Systems now benefits from a more integrated and cohesive technology environment. With everything working together to support the wider business, they’re well equipped to meet operational demands today while continuing to move forward with confidence.
